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Individual Buyers

1. A Buyer, who is a consumer, may return the Goods for any reason within 14 days of receipt of the Goods. This clause does not apply if the goods are perishable or bespoke goods made to the order of the Buyer.

2. Clause i is without prejudice to the rights of consumers under consumer legislation or the rights of the consumer if the Seller is in breach of the terms and conditions of the Contract of Sale.

Trade Buyers

1. A Buyer, which is a business, may return the goods if they are in breach of the terms and conditions of the Contract for Sale. If the breach is that the Goods do not match the description (see main buyfair.global terms and conditions Clause 3.4(d) or are not of satisfactory quality (Clause 3.4(e)), and such is evident or apparent upon receipt of the Goods, then the Buyer shall return the Goods within 14 days of receipt of them.

2. If the Goods are returned pursuant to Clause i, the Seller shall refund the Buyer within 14 days of receipt of the Goods from the Buyer the monies paid including the standard cost of delivery (if the Buyer opts for a premium delivery service, there may be a shortfall). Buyfair shall also reimburse the commission to the Seller.

3. If the Goods are returned pursuant to Clause ii or iii (breach of Contract of Sale and/or consumer legislation), the Seller shall refund the Buyer within 14 days of receipt of the Goods from the Buyer the monies paid including the standard cost of delivery (if the Buyer opts for a premium delivery service, there may be a shortfall) unless the Seller disputes in good faith and on reasonable grounds the ground(s) of breach relied upon by the Buyer and in which case, the Seller shall follow the dispute resolution procedure in buyfair.global terms and conditions Clause 22 and 23 (if applicable).

For any return enquiries that are not resolved directly with the seller, please contact:

By post: Unit 48 Pall Mall Deposit, 124-128 Barlby Road, London, England, W10 6BL

By email: admin@buyfair.global

By phone: +44 (0) 20 3598 4499

 

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